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Policy

Terms of Service

By using our AI medical assistant services, you agree to adhere to all applicable laws, regulations, and guidelines. You acknowledge that our services are intended to provide general medical information and should not be relied upon as a substitute for professional medical advice, diagnosis, or treatment. You agree not to use our services to provide any false or misleading information, to impersonate any person or entity, or to engage in any illegal activities. You also agree to use our services responsibly and in a manner that does not interfere with the integrity or performance of our systems.

Privacy Policy

Our AI medical assistant uses GPT technology to answer clinical questions and provide general medical information. We are committed to protecting the privacy and security of our users, and we have implemented measures to ensure that your personal information remains confidential.

Personal Information

To protect your patient’s privacy, please avoid entering any personal health information while using our AI medical assistant. Any information you provide is used by our AI medical assistant to answer your clinical questions and provide general medical information. We store this information in a secure database and use it to improve the accuracy and efficiency of our AI medical assistant. We will never share your personal information with any third parties without your consent.

Data Usage

We may use the anonymized data entered by users to improve the accuracy and efficiency of our AI medical assistant. This data will be stripped of any personally identifiable information and analyzed in aggregate to identify trends, patterns, and areas for improvement. By using our services, you agree to allow us to use your anonymized data for these purposes. We may also share this anonymized data with our partners and affiliates to support research and development initiatives in the field of AI and healthcare.

Changes to our Terms and Privacy Policy

We reserve the right to update or modify our Terms of Service and Privacy Policy at any time, and any changes will be effective immediately upon posting on our website. Your continued use of our services following the posting of any changes constitutes your acceptance of those changes. We encourage you to review our Terms of Service and Privacy Policy periodically to stay informed about our practices.

Contact Us

If you have any questions, concerns, or comments about our Terms of Service or Privacy Policy, please feel free to contact us at hello@hippoai.ca We value your feedback and will strive to address your concerns in a timely and effective manner.

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Stacy Nguyen

Stacy is a family physician who completed her training at UofT and has interests in women’s health and quality improvement in healthcare. She brings a unique blend of expertise to her role as CEO of Pendium Health. With a breadth of experience managing finances and partnerships for various organizations, she is well-positioned to be a dynamic leader at the intersection of health, business and technology.

Emily Chen

Emily is a Toronto-based family physician and clinical fellow. As COO of Pendium Health, she harnesses her passion for clinical and evidence based medicine with her interest in technology to shape Pendium’s platform to modernize clinical decision support.  

Omri Nachmani

Omri Nachmani serves as the CTO of Pendium Health. Melding his medical background and insight as a family medicine resident with his programming expertise, Omri’s leadership propels Pendium’s mission to revolutionize how doctors leverage AI for up-to-date medical insights, advancing healthcare efficiency and personalization.

Alejandro Quiros

A 5th-year Medicine & General Surgery student at the Universidad Latina de Costa Rica, Alejandro is also a self-taught full-stack developer. Alejandro leads R&D at Pendium Health, pushing the frontiers of health technologies to improve patient care.

Stacy Nguyen

Stacy is a family physician who completed her training at UofT and has interests in women’s health and quality improvement in healthcare. She brings a unique blend of expertise to her role as CEO of Pendium Health. With a breadth of experience managing finances and partnerships for various organizations, she is well-positioned to be a dynamic leader at the intersection of health, business and technology.

Emily Chen

Emily is a Toronto-based family physician and clinical fellow. As COO of Pendium Health, she harnesses her passion for clinical and evidence based medicine with her interest in technology to shape Pendium’s platform to modernize clinical decision support.  

Omri Nachmani

Omri Nachmani serves as the CTO of Pendium Health. Melding his medical background and insight as a family medicine resident with his programming expertise, Omri’s leadership propels Pendium’s mission to revolutionize how doctors leverage AI for up-to-date medical insights, advancing healthcare efficiency and personalization.

Alejandro Quiros

5th year Medicine & General Surgery student at the Universidad Latina de Costa Rica. He is a programming enthusiast and passionate about the application of technology in medicine.